For WA Makers
The Maker's Guide
Everything you need to know about selling on Crafted Market — from setting up your shop to getting paid.
Getting started
Crafted Market is a marketplace for Western Australian makers. Here's how to get your shop up and running:
- 1
Click “Start selling” from the homepage
- 2
Create your account with your email and password
- 3
Fill in your shop details — name, URL, description, and location
- 4
Wait for approval — we review every seller to make sure Crafted Market stays 100% WA handmade
- 5
Once approved, you can start adding products and go live
Approval usually takes 1–2 business days. You'll get an email when you're approved.
Setting up your shop
Your shop is your storefront on Crafted Market. Make it count.
Shop name — Choose something memorable that reflects your brand.
Description — Tell buyers who you are, what you make, and what makes your products special. Be personal.
Logo — Square image recommended. JPG, PNG or WebP.
Location — Your suburb or region in WA. Buyers love knowing where their purchase is coming from.
Shops with a logo and full description get significantly more views than incomplete shops.
Adding your first product
Head to Products → Add a product. Fill in:
Product title — Be descriptive — e.g. "Wheel-thrown stoneware mug, sage green" not just "Mug".
Description — Include materials, dimensions, care instructions, and the story behind the piece.
Price (AUD) — Crafted Market's 8% commission is deducted from your earnings automatically.
Category — Choose the most relevant category.
Stock quantity — Set to 1 for one-of-a-kind pieces.
Visibility — Toggle on to make it visible to buyers.
Dispatch time — How long before you can post the order.
Shipping notes — Anything buyers should know about how this item ships — e.g. "Ships rolled in a protective tube". Shipping rates themselves are set in Shop Settings, not per product.
Images — Up to 5 photos. First image is the cover photo.
Natural light and a clean background makes a big difference to your sales.
Getting approved
Every new shop goes through a quick approval process before going live. This keeps Crafted Market trustworthy and 100% WA handmade.
We check that:
Your products are genuinely handmade
You're based in Western Australia
Your shop has a description and at least one product listed
Approval usually takes 1–2 business days. Once approved, your shop goes live automatically.
If you haven't heard back after 2 business days, email us at lachlan@craftedmarket.com.au
Getting paid
Crafted Market uses Stripe to process all payments and pay sellers directly.
A buyer purchases your product and pays at checkout
Crafted Market deducts an 8% platform commission
The remaining amount is sent to your connected Stripe account
Stripe pays out to your bank account on a rolling 7-day basis
To receive payments you need to connect a Stripe account. Go to your Dashboard and click “Connect Stripe payments” in the Shop Health checklist.
Your Earnings page shows a full breakdown of gross revenue, commission deducted, and net earnings.
There are no listing fees or monthly fees — Crafted Market only takes a commission when you make a sale.
Crafted Market is currently free to list with no product caps. In the future we plan to introduce optional subscription plans with additional features — existing sellers will be notified well in advance of any changes.
Shipping & dispatch
Crafted Market sellers are responsible for shipping their own orders.
When you get an order
- 1
You'll be notified via email
- 2
Log into your Seller Hub and go to Orders
- 3
Pack the item carefully — first impressions matter
- 4
Post it within your stated dispatch time
Shipping tips
Be honest about dispatch times
Include a handwritten note or small thank you — buyers love the personal touch
Use appropriate packaging to protect your work in transit
Consider including a small card so buyers remember where they bought from
You set a flat shipping rate for your shop in Shop Settings. This is charged to buyers at checkout automatically.
Full shipping guide
Australia Post, multi-carrier options, packaging tips, and more.
Tips for a great shop
Photos make or break a sale
Natural light, clean background, multiple angles. Your images are the first thing buyers see.
Tell your story
Buyers choose handmade because they want a connection. Be personal — write as yourself.
Price fairly
Don't undervalue your work. Factor in materials, time, and packaging. You deserve to be paid.
Keep stock updated
Set accurate quantities so you never oversell. One-of-a-kind pieces should be set to 1.
Respond quickly
Good communication builds trust and repeat buyers. Check your Seller Hub regularly.
Share your shop link
Post it on Facebook, Instagram, at markets. Your network is your first customers.
Get started
Ready to start selling?
Join WA's home for handmade and share your craft with the world.
Start selling